Quality - Surya Auto Tech

Our Quality Policy

SAT TEAM is dedicated to delivering precision machined components with zero defects and ensuring timely delivery that surpasses customer expectations. The company focuses on continuous improvement by investing in new technologies, services, and processes. This ongoing adaptation enhances the effectiveness of their quality management system. By consistently meeting quality goals, SAT TEAM ensures satisfaction for both external customers and internal stakeholders, demonstrating a strong commitment to high standards and reliable service.

Zero Defects : SAT TEAM is dedicated to producing precision machined components without any defects.
Timely Delivery : SAT TEAM emphasizes delivering products to customers on time, ensuring that deadlines are consistently met.
Continual Improvement : SAT TEAM focuses on the ongoing enhancement of its technologies, services, and processes.
Customer Satisfaction : SAT TEAM aims to exceed customer expectations by providing high-quality products and excellent service.

Our Quality Objectives

We are committed to maintaining high standards across all areas of our business. Our objectives guide us toward continuous improvement, customer satisfaction, and operational excellence.

To Achieve On Time Delivery Performance : Above 95%
To Achieve and Maintain Customer Satisfaction : Above 95%
To Achieve Enquiry Vs Order Ratio : 5 nos/Year
To Reduce Internal Rejection/Rework Level : 3500 PPM
To Reduce Supplier Rework/Rejection Level : 1500 PPM
To Reduce Breakdowns Hours : 15 hrs./month
To Provide Training : Minimum 6 hrs./Emp./Year
To Maintain Customer Complaint Level : 0

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Our Quality Policy

Our Quality Objectives